How Does Open Dining Work?
Online Ordering Menu
- Keep the focus on your business and brand with custom logos, artwork and photos;
- Looks and works great on desktop, mobile and tablets – whatever device your customer is using;
- Our user-friendly ordering interface can accommodate all kinds of modifiers and options;
- Order history makes repeat ordering a breeze for your customers;
- Customers can securely store their payment info so they don't have to go digging for it.
Placing an Order
- Boost order size and profit margin with our cross-sell feature;
- Automatically quote your customers with accurate lead times using our order timing tools;
- Our system lets you allow your customers to place orders in advance;
- Require all orders to be prepaid online, or allow your customers to pay in person;
- Receive your orders at the restaurant via POS integration, tablet, or other methods.
Admin Dashboard, Settings, and Other Features
- Our system lets you customize your online ordering to fit your operation;
- Quickly and easily make changes to your restaurant's settings and preferences;
- Reporting features give you access to all of your online ordering stats;
- Manage your menu using our user-friendly menu dashboard;
- Use custom delivery zones to quote different fees and times based on your customer's location.
Customer Retention and Marketing
- Create and manage coupons that you can share with your customers;
- Email marketing lets you connect with your customers - even if they haven't ordered from you online;
- Engage your customers with tailored messaging using our automated emails;
- Utilize loyalty rewards to thank your regulars for their ongoing patronage and keep them coming back;
- Feedback surveys help you manage your relationships with your customers.