We’re excited to announce the launch of Open Dining Delivery, our new solution to let you satisfy the demand for delivery, without paying commissions or sacrificing your customer experience. You no longer have to send customers to third-party platforms to offer point-to-point delivery.
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Did you know that 85% of consumers search for local businesses online?
Owning a successful restaurant is no longer as simple as having good food. Most of your customers look up your business online before they decide whether to walk in the door. That’s why now more than ever, the way your restaurant manages its online presence is just as important as what’s going on between your walls.
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Servers and delivery drivers are the face of your pizza joint—they’re the ones your customers will be interacting with the most. Happy, engaged front of house staff will create a customer service experience that keeps guests coming back for more, but all it takes is a few interactions with a disgruntled employee to deter them for life. Therefore, it’s important to arm your servers with tips to increase their earnings and their happiness.
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So we've talked about spotting challenges in the back-of-house, but what about the front-of-house?
We've established that a weak team will hurt a restaurant's chances of success. But, all is not lost!
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In our last post, we presented an introduction to Customer Lifetime Value (CLV). Here, we'll take a deeper dive into how CLV is actually modeled and calculated. Understanding the concepts behind CLV can help you use it properly.
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