Developments and thoughts on the Open Dining platform, online ordering, and the food service industry.
We’re excited to announce the launch of Open Dining Delivery, our new solution to let you satisfy the demand for delivery, without paying commissions or sacrificing your customer experience. You no longer have to send customers to third-party platforms to offer point-to-point delivery.Read More
Did you know that 85% of consumers search for local businesses online?
Owning a successful restaurant is no longer as simple as having good food. Most of your customers look up your business online before they decide whether to walk in the door. That’s why now more than ever, the way your restaurant manages its online presence is just as important as what’s going on between your walls.Read More
Servers and delivery drivers are the face of your pizza joint—they’re the ones your customers will be interacting with the most. Happy, engaged front of house staff will create a customer service experience that keeps guests coming back for more, but all it takes is a few interactions with a disgruntled employee to deter them for life. Therefore, it’s important to arm your servers with tips to increase their earnings and their happiness.Read More
So we've talked about spotting challenges in the back-of-house, but what about the front-of-house?
We've established that a weak team will hurt a restaurant's chances of success. But, all is not lost!Read More