Open Dining Blog

Developments and thoughts on the Open Dining platform, online ordering, and the food service industry.

Tim Ridgely

Recent Posts

4 Server Management Tips for Pizza Joints

Customer lifetime value (CLV) can have a dramatic effect on your restaurant's financial health.  Focusing on CLV, instead of looking just at revenue and cost breakdowns, provides a unique perspective on ways to drive success.

So, what are some ways to increase lifetime value?

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Front of House Restaurant Staffing: Your Customer's First Experience with Your Business

Identifying Team Challenges So we've talked about spotting challenges in the back-of-house, but what about the front-of-house?  

We've established that a weak team will hurt a restaurant's chances of success. But, all is not lost!

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Tim Ridgely 13 March, 2019

staffing

How Can Restaurants Measure Customer Lifetime Value?

In our last post, we presented an introduction to Customer Lifetime Value (CLV).  Here, we'll take a deeper dive into how CLV is actually modeled and calculated.  Understanding the concepts behind CLV can help you use it properly.

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4 Ways Restaurants Can Boost Customer Lifetime Value

Customer lifetime value (CLV) can have a dramatic effect on your restaurant's financial health.  Focusing on CLV, instead of looking just at revenue and cost breakdowns, provides a unique perspective on ways to drive success.

So, what are some ways to increase lifetime value?

Read More

4 Server Management Tips for Pizza Joints

Customer lifetime value (CLV) can have a dramatic effect on your restaurant's financial health.  Focusing on CLV, instead of looking just at revenue and cost breakdowns, provides a unique perspective on ways to drive success.

So, what are some ways to increase lifetime value?

Read More
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