Open Dining Blog

Developments and thoughts on the Open Dining platform, online ordering, and the food service industry.

customer lifetime value

A 3-post collection

How Can Restaurants Measure Customer Lifetime Value?

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In our last post, we presented an introduction to Customer Lifetime Value (CLV).  Here, we'll take a deeper dive into how CLV is actually modeled and calculated.  Understanding the concepts behind CLV can help you use it properly.

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4 Ways Restaurants Can Boost Customer Lifetime Value

Customer lifetime value (CLV) can have a dramatic effect on your restaurant's financial health.  Focusing on CLV, instead of looking just at revenue and cost breakdowns, provides a unique perspective on ways to drive success.

So, what are some ways to increase lifetime value?

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Customer Lifetime Value: An Introduction for Restaurants

Customer lifetime value (CLV) is one of my favorite metrics.  It's also one of the more difficult metrics to properly gauge, understand, and utilize.  So let's dig in!

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