You use the finest ingredients. You've secured a premier location. The menu is spot-on. Your branding and marketing is on point. You account for food and labor costs, and profits are all but assured.»
Customer lifetime value (CLV) is one of my favorite metrics. It's also one of the more difficult metrics to properly gauge, understand, and utilize. So let's dig in!»
"Can't win 'em all."
"Everybody has a bad day."
Eventually, a customer will have a poor experience, and take to social media or review»
Cross-selling and upselling are often used interchangeably, but they have slightly different meaning. Understanding the difference can help you plan your restaurant's marketing and sales tactics.»